Privacy policy

Last updated: September 24, 2025

Kale MD Shop operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Kale MD Shop is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

KALE Functional Medicine (“we,” “our,” “us”) values your trust and is committed to protecting your personal, health, and financial information. This Privacy Policy explains how we collect, use, and safeguard your information across our medical practice and our online store (KALE Labs + Supplements).

Information We Collect

  • Personal Information: Name, email, phone number, address, date of birth.
  • Health Information: Medical history, labs, treatment notes, and other details used for your care (protected under HIPAA).
  • Payment Information: Processed securely via third-party vendors (e.g., Shopify, payment processors). We do not store full credit card details.
  • E-commerce Data: Purchase history, shipping details, preferences.
  • Website Usage Data: IP address, browser type, pages visited, cookies

How We Use Your Information

We use your information to:

  • Process orders for supplements and products.
  • Improve services, both clinical and online.
  • Comply with legal and regulatory requirements.

Sharing Your Information

We do not sell your information. We may share information with:

  • Healthcare partners and labs as needed for treatment if you are an established patient at KALE Functional Medicine.
  • Service providers (payment processors, shipping companies, IT systems).
  • Legal/regulatory authorities when required by law.

E-Commerce & Marketing

  • Your e-commerce information is stored securely through Shopify and affiliated vendors.
  • We may send promotional emails if you subscribe; you may unsubscribe anytime.
  • Cookies may be used for analytics and targeted ads.

Your Rights

You have the right to:

  • Access or receive a copy of your health and personal records.
  • Request corrections or updates.
  • Opt out of marketing communications.
  • Request limits on certain uses or disclosures of your health data.

Data Security

We protect your data with secure servers, encryption, HIPAA-compliant systems, and industry-standard e-commerce safeguards.

Children’s Privacy

Our services are not intended for children under 18 without parent/guardian involvement.

Updates

We may update this policy as laws or technology change. Updates will be posted here with a new effective date.

Contact Us

For questions about this Privacy Policy or your rights, please contact:

KALE Functional Medicine
230 Westcott St. Suite 208 Houston, TX 77007
713-660-6620
support@kalemd.com